Can a buyer return an opened item on eBay?

You can give a partial refund for items returned opened, used or damaged. You’ll receive a credit for returns shipping cost when the buyer falsely says the item is not as described.

Can I return an opened item on eBay?

Once you've received the item, you have 2 business days to review and give a refund, or ask eBay to step in and help.

Can an eBay buyer return an item for no reason?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing.

Do eBay sellers have to accept returns?

eBay allows sellers to list their items with no returns. For certain categories, this can be a particularly valuable option for some sellers, such as in jewelry and clothing; in other categories. like electronics, it may not be. But that is up to the seller.

What reasons can you return an item on eBay?

If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return. To improve your help experience, please sign in to your account.

What happens if I sell something on eBay and it gets lost in the mail?

If your item hasn’t arrived, you can let the seller know and they’ll have to either send a replacement or give you your money back. If your item has arrived, but there’s something wrong with it, or it doesn’t match the listing description, you can return it.

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Can eBay force a refund?

You can also issue a refund through a cancellation or return request, or a report that an item hasn’t arrived. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute.

What happens if you refuse to accept a return on eBay?

If you don’t respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. Here are your response options: Upload your own label – The buyer will send the item back to you for a full refund, including the original postage cost.

What happens if you sell a faulty item on eBay?

If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item even if you don’t offer returns. If they’ve changed their mind, your options will depend on your return policy.

What does OBJ mean on eBay?

‎08-24-2021 05:12 PM. OBJ is an abbreviation for object…it could be that. Not knowing what the item is or how it’s used, it’s hard to guess. You could message the seller to ask. There is a contact link on the item listing (located in the seller information box).

What happens if an eBay item arrives broken?

If the item you received arrived damaged, doesn’t match the listing description, or if it’s the wrong item, you’re covered under the eBay Money Back Guarantee. You can return it even if the seller’s returns policy says they don’t accept returns.

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What happens to the seller on eBay if they don’t send your item?

You have 30 days from the estimated delivery date to inform the seller that you didn’t receive your item. Once you’ve told them there’s a problem, the seller has 3 business days to provide a delivery update, offer a replacement, or give you a refund.

What happens if eBay seller doesn’t accept return?

If we determine that the seller did not meet their return requirements: The buyer will receive a refund for the full cost of the item and original shipping, and. The seller will be required to reimburse eBay for the amount of the refund, and. The buyer may not be required to return the item.

How does eBay know when an item is delivered?

Item not received requests will close automatically within 24 hours if tracking details show the item has been delivered to the buyer’s ZIP code. Both you and the buyer will get an email notification. The buyer will be able to ask eBay to step in within that 24 hours if they still haven’t received the item.

Do I have to return a fake item on eBay?

eBay policy states that you shouldn’t return counterfeit goods, since it’s illegal.

Can you say no returns on eBay?

Ebay doesn’t allow sellers with a No Return policy not to offer refunds if a buyer files a claim for Not as described. Whether that claim is filed properly or fraudulently. So in your particular case you should just tell your buyer to return for refund.

Can eBay force you to give a refund?

Can I refuse to give a refund on eBay? Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.

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Can eBay force me to accept a return?

eBay enforces their policies automatically in many cases, as you have found out. If you accept returns, then you accept all returns. The only thing that differs is who pays for the return shipping, which is based on your policy, as long as the buyer chooses a reason for the return that is not related to seller error.

Can I refuse to give a refund on eBay?

Can I refuse to give a refund on eBay? Technically, yes, you can refuse a request, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.

What does F’s mean on eBay?

For sale. FS stands for “for sale.” This acronym is commonly used in online ads and classifieds to let potential buyers know an item is for sale.

What does C stand for on eBay?

It means that the price is in Canadian Dollars.

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