How do I delete a customer on ShipStation?

Customer records cannot be deleted or made inactive in ShipStation. A tagged customer record will apply that tag to all orders that import for that customer. This is useful if you need to filter orders or apply automation rules with a tag as the trigger.

How do I delete an item from my ShipStation order?

To add, edit, or remove the items on a manual order:
  1. Open the Order Details for the order you wish to edit.
  2. Click the Add or Edit Items button. ShipStation will go into edit mode so you can then edit an existing item's details, add a line item, or remove a line item.
  3. Edit, add, or remove an item.
  4. Click Save.
To add, edit, or remove the items on a manual order:
  1. Open the Order Details for the order you wish to edit.
  2. Click the Add or Edit Items button. ShipStation will go into edit mode so you can then edit an existing item's details, add a line item, or remove a line item.
  3. Edit, add, or remove an item.
  4. Click Save.

How do I download a customer list on ShipStation?

Select whether you want to Export Orders or Export Order Line Items. Select whether you want to export the file based on the current view which is displayed, or use a custom export format. Click Export. ShipStation will export the CSV file and initiate a download through your browser.

How do I add addresses to my ShipStation?

Go to Account Settings. Select Shipping then choose Ship From Location from the left-hand sidebar. Click the +Add a Ship From Location button. Enter the Pickup Address.

How do you move orders in ShipStation?

ShipStation will move the order out of the Awaiting Shipment status and into the On Hold status.

Hold Order Until Specified Date
  1. Select the order(s) you wish to put on hold in the Orders grid.
  2. Click the Hold button.
  3. Select a date from the calendar pop-up. …
  4. Click Confirm .
ShipStation will move the order out of the Awaiting Shipment status and into the On Hold status.

Hold Order Until Specified Date
  1. Select the order(s) you wish to put on hold in the Orders grid.
  2. Click the Hold button.
  3. Select a date from the calendar pop-up. …
  4. Click Confirm .

How do you create a filter in ShipStation?

Filter Orders Method Two
  1. Go to Account Settings.
  2. Click Automation then choose Order Filters.
  3. Click + Create a Filter.
  4. Select your criteria and set their values.
  5. Click Save Changes when finished.
Filter Orders Method Two
  1. Go to Account Settings.
  2. Click Automation then choose Order Filters.
  3. Click + Create a Filter.
  4. Select your criteria and set their values.
  5. Click Save Changes when finished.

How do you cancel an order on Paypal ShipStation?

Go to the On Hold status and select the order(s). Click the Remove Hold button. Click Yes, Remove Hold in the confirmation window. ShipStation will then return the order to the Awaiting Shipment status if ready to ship or the Awaiting Payment status if unpaid.

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How do I import addresses into ShipStation?

Import an Orders CSV file in ShipStation by following these steps:
  1. On the Orders tab, click Other Actions and choose Import Orders. …
  2. Click +Select File in the Import Orders screen.
  3. Locate your orders CSV file and click Open. …
  4. Select the store you want to import to from the Import to Store drop-down menu.
Import an Orders CSV file in ShipStation by following these steps:
  1. On the Orders tab, click Other Actions and choose Import Orders. …
  2. Click +Select File in the Import Orders screen.
  3. Locate your orders CSV file and click Open. …
  4. Select the store you want to import to from the Import to Store drop-down menu.

How do I delete a customer on ShipStation?

Customer records cannot be deleted or made inactive in ShipStation. A tagged customer record will apply that tag to all orders that import for that customer. This is useful if you need to filter orders or apply automation rules with a tag as the trigger.

How do you void a label in ShipStation?

Open the Shipment Details screen by clicking the Shipment # in either the Order Details screen or the Shipments grid. Click Other Actions and choose Void Label. A message will appear letting you know a refund request will be sent and refunds are subject to the specific rules of the shipping provider. Click Continue.

How do I remove a ShipStation from Squarespace?

Log in to Squarespace and go to Settings > Extensions > ShipStation , then click Disconnect ShipStation.

How do I delete a label in ShipStation?

Open the Shipment Details screen by clicking the Shipment # in either the Order Details screen or the Shipments grid. Click Other Actions and choose Void Label. A message will appear letting you know a refund request will be sent and refunds are subject to the specific rules of the shipping provider. Click Continue.

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How do you create a custom field in ShipStation?

To create a custom shipment view:
  1. Select the filter(s) you want from the filter drop-down menus. …
  2. Add or remove grid columns by clicking the Columns button (top-right of the screen) and selecting or deselecting columns from the list.
  3. Drag and drop the column headers to change the column sequence.
To create a custom shipment view:
  1. Select the filter(s) you want from the filter drop-down menus. …
  2. Add or remove grid columns by clicking the Columns button (top-right of the screen) and selecting or deselecting columns from the list.
  3. Drag and drop the column headers to change the column sequence.

How do you save columns in ShipStation?

Add or remove grid columns by clicking the Columns button (top-right corner) and selecting or deselecting columns in the Manage Columns pop-up window. Change your column sequence by dragging and dropping the column headers. Click the Custom View tab Click to Save option.

Can you filter orders in Amazon?

On the upper-left side of the Manage Orders page are a set of search filters.

How do I ship through PayPal without an invoice?

Just weigh your package using a digital scale, calculate shipping costs, confirm and pay for your label, print the label on regular paper or label paper, and then affix it to your box or envelope using a shipping pouch or clear packing tape.

How do I ship through PayPal without a transaction?

Select your Ship From address under Shipping Address. Click Add Ship To Address. Enter your recipient’s address, then click Confirm. PayPal Shipping Center will automatically verify the Ship To address.

Fill in the following information for the Package and Weight:
  1. Package Type.
  2. Dimensions.
  3. Weight.
  4. Delivery Confirmation.
Select your Ship From address under Shipping Address. Click Add Ship To Address. Enter your recipient’s address, then click Confirm. PayPal Shipping Center will automatically verify the Ship To address.

Fill in the following information for the Package and Weight:
  1. Package Type.
  2. Dimensions.
  3. Weight.
  4. Delivery Confirmation.

How do I upload a ShipStation in Excel?

Import an Orders CSV file in ShipStation by following these steps:
  1. On the Orders tab, click Other Actions and choose Import Orders. …
  2. Click +Select File in the Import Orders screen.
  3. Locate your orders CSV file and click Open. …
  4. Select the store you want to import to from the Import to Store drop-down menu.
Import an Orders CSV file in ShipStation by following these steps:
  1. On the Orders tab, click Other Actions and choose Import Orders. …
  2. Click +Select File in the Import Orders screen.
  3. Locate your orders CSV file and click Open. …
  4. Select the store you want to import to from the Import to Store drop-down menu.

How do you delete an order in ShipStation?

To completely cancel an order, it is best practice to cancel it from the selling channel. ShipStation will update the order as Canceled the next time you import orders from that store.

Cancel Orders
  1. Select the order(s) to cancel from the Order grid.
  2. Click Other Action and choose Cancel. …
  3. Click Ok, Cancel Order(s).
To completely cancel an order, it is best practice to cancel it from the selling channel. ShipStation will update the order as Canceled the next time you import orders from that store.

Cancel Orders
  1. Select the order(s) to cancel from the Order grid.
  2. Click Other Action and choose Cancel. …
  3. Click Ok, Cancel Order(s).

How do I export an email list from ShipStation?

Export Order Data to CSV

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To export your order data as a CSV, go to the Orders tab and follow the steps below: Select the orders(s) you want to export, or use filters to build a list of all the orders you want to export. Click Other Actions, then Export Orders.

How do I edit a ShipStation order?

Add and Edit Order Items
  1. Open the Order Details for the order you wish to edit.
  2. Click the Add or Edit Items button. ShipStation will go into edit mode so you can then edit an existing item’s details, add a line item, or remove a line item.
  3. Edit, add, or remove an item.
  4. Click Save.
Add and Edit Order Items
  1. Open the Order Details for the order you wish to edit.
  2. Click the Add or Edit Items button. ShipStation will go into edit mode so you can then edit an existing item’s details, add a line item, or remove a line item.
  3. Edit, add, or remove an item.
  4. Click Save.

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