What is the highest NPS score?

The perfect Net Promoter Score of 100 is almost impossible for any organization to achieve.

Who has the highest NPS score?

Market Leaders' NPS Scores
  • Netflix's NPS is 68, well above their competition;
  • Starbucks' NPS is a decent 77;
  • Amazon's NPS is a pretty high one at 62;
  • Airbnb's NPS is quite strong at 74;
  • Tesla's NPS is an astounding 96.
Market Leaders' NPS Scores
  • Netflix's NPS is 68, well above their competition;
  • Starbucks' NPS is a decent 77;
  • Amazon's NPS is a pretty high one at 62;
  • Airbnb's NPS is quite strong at 74;
  • Tesla's NPS is an astounding 96.

What is considered a high NPS score?

Any NPS score above 0 is "good". It means that your audience is more loyal than not. Anything above 20 is considered "favourable". Bain & Co, the source of the NPS system, suggests that above 50 is excellent, and above 80 is world class.

What is an average NPS score?

According to our global benchmark data, which accounts for the NPS of more than 150,000 organizations, the average score is +32. Here's a closer look at the global benchmark numbers: The lower quartile of organizations (or the bottom 25% of performers) have an NPS of 0 or lower. The median NPS is +44.

What is Tesla’s NPS score?

Tesla’s NPS is an astounding 96.

What is Apple’s NPS?

Apple’s Net Promoter Score (NPS) is a 54 with 68% Promoters, 18% Passives, and 14% Detractors. Net Promoter Score tracks whether Apple’s customers would recommend using the product based on a scale of -100 to 100.

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What is Apple’s NPS score?

Apple’s Net Promoter Score (NPS) is a 54 with 68% Promoters, 18% Passives, and 14% Detractors. Net Promoter Score tracks whether Apple’s customers would recommend using the product based on a scale of -100 to 100.

Is 69 a good NPS score?

If your NPS is higher than 30 that would indicate that your company is doing great and has far more happy customers than unhappy ones. An NPS over 70 means your customers love you and your company is generating a lot of positive word-of-mouth from their referrals.

What is Walmart’s NPS score?

Walmart’s Net Promoter Score (NPS) is a 14 with 47% Promoters, 20% Passives, and 33% Detractors. Net Promoter Score tracks whether Walmart’s customers would recommend using the product based on a scale of -100 to 100.

What is Amazon’s NPS?

Amazon’s Net Promoter Score (NPS) is a 52 with 67% Promoters, 18% Passives, and 15% Detractors. Net Promoter Score tracks whether Amazon’s customers would recommend using the product based on a scale of -100 to 100.

Does Amazon use NPS?

When it comes to customer loyalty, Amazon achieves an NPS of 73. Based on the global NPS standards any score above 0 would be considered “good”, with 50 and above classified as excellent, and 70 or higher as world class.

Why are Apple fans so loyal?

The main reason they manage to offer products like that is because they focus on innovation. By that, we don’t mean they just create products that are new. They also make sure they are useful, they are likely to be adopted, and that they will lead to change.

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What is Disney’s NPS score?

The Walt Disney Company’s Net Promoter Score (NPS) is a 44 with 63% Promoters, 18% Passives, and 19% Detractors. Net Promoter Score tracks whether The Walt Disney Company’s customers would recommend using the product based on a scale of -100 to 100.

What is Tesla’s NPS?

Tesla’s Net Promoter Score (NPS) is a 41 with 63% Promoters, 15% Passives, and 22% Detractors. Net Promoter Score tracks whether Tesla’s customers would recommend using the product based on a scale of -100 to 100.

What is Amazon’s NPS score?

When it comes to customer loyalty, Amazon achieves an NPS of 73. Based on the global NPS standards any score above 0 would be considered “good”, with 50 and above classified as excellent, and 70 or higher as world class.

What is Apple’s Net Promoter Score?

Another recent NPS research shows that the overall Apple net promoter score is 68 at the moment, which is a great score. Net Promoter Scores of 30-60 are indicators of great brands with plenty of satisfied and loyal customers, while everything above 70 is considered excellent.

Why Apple logo is half bitten?

Software giant Google also made a significant change to its logo in 2015 as well as in the logo of its operating system Android. Many also claim that the bite in the logo of Apple was to create a buzz among computer enthusiasts as it rhymes with a byte, a unit for data in the computing and telecommunication segment.

What’s better Apple or Samsung?

Another major advantage that iPhones have over Samsung phones is the longevity of the devices. Although Samsung now offers four years of major Android updates for its flagships and mid-range phones, iPhones can easily last for five to six years. However, there’s one important caveat to this.

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What is Apple’s net promoter score?

Another recent NPS research shows that the overall Apple net promoter score is 68 at the moment, which is a great score. Net Promoter Scores of 30-60 are indicators of great brands with plenty of satisfied and loyal customers, while everything above 70 is considered excellent.

How does Disney measure customer satisfaction?

We use a 5-point scale. A 4 means you are satisfied. A 5 means you are very satisfied.”

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