Will LEGO replace broken pieces?

If you do find a broken part LEGO’s customer service is happy to replace it for you free of charge. A more common issue is parts that break during or after assembly of the set. Some elements are especially prone to breaking and cracking with very little use.

Does LEGO replace missing pieces?

We're really sorry to hear that something was missing from your new LEGO® set. We do our best to make every set perfect and we take it very seriously when a faulty one sneaks through. Don't worry though, we can send you the parts you need!

How do I get LEGO replacement parts?

You can order individual bricks online through our Pick A Brick and Bricks & Pieces services. You can find our most popular bricks in the Pick A Brick section of our LEGO® Shop website. You can search by colour, category, part name, as well as element and design number to find the pieces you want.

How long does it take to get LEGO replacement parts?

You're still able to request replacements for missing or broken parts, which will arrive within 21-35 business days.

Do Legos have a warranty?

Quality Service is Built into Every LEGO® Product

But if there's any reason you're not, simply return the product you ordered for a replacement, exchange, or prompt refund at our discretion.

How can I get free LEGOs?

If you’re over 18, register for LEGO VIP on their website. This is free and will give you exclusive access to special deals and VIP shopping days, where you can win prizes and get free gifts. If you’re creative and good at building things from LEGOs, you can also get free sets from contests.

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What do you do with damaged LEGOs?

We take it very seriously if your LEGO® set isn’t perfect and we’d like to send you a replacement as soon as possible. Please choose “Broken bricks” on the Bricks & Pieces section of our Customer Service site and search for the part you need to finish your set.

Does LEGO ever miss a piece?

We do our best to make every set perfect and we take it very seriously when a faulty one sneaks through. Don’t worry though, we can send you the parts you need! Please click “Missing Bricks” on the Bricks & Pieces section of our Customer Service site to order the part you need to finish your set.

How do you separate LEGO Bricks?

Here’s where the LEGO Art Brick Separator really shines.
  1. Put the flat end of the brick separator next to the tiles you want to remove.
  2. Press down so it lifts up the other side like a lever. Make sure the rest of your LEGO set isn’t moving – you may need to hold it in place.
  3. The tiles should pop right off!
Here’s where the LEGO Art Brick Separator really shines.
  1. Put the flat end of the brick separator next to the tiles you want to remove.
  2. Press down so it lifts up the other side like a lever. Make sure the rest of your LEGO set isn’t moving – you may need to hold it in place.
  3. The tiles should pop right off!

How do I find a missing LEGO piece?

You can find our most popular bricks in the Pick A Brick section of our LEGO® Shop website. You can search by colour, category, part name, as well as element and design number to find the pieces you want. Through Pick A Brick, you can buy up to 999 pieces of each part.

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Why do LEGO retire sets?

The LEGO Group wants to keep things fresh

To keep the company’s brand and values high, they need to come up with different designs each year. Repeating the same old LEGO City Police Station will become boring and bad for sales. That’s why retiring LEGO sets is part of the cycle. It is simply the business they are in.

Will LEGO replace broken pieces?

We’re really sorry to hear that something was missing from your new LEGO® set. We do our best to make every set perfect and we take it very seriously when a faulty one sneaks through. Don’t worry though, we can send you the parts you need!

Are old LEGOs toxic?

The Cadmium level I found in the vintage (1978-1988) Lego® yellow 2 x4 building block pictured here came in at OVER 5,400 parts per million (ppm) as detectable with an XRF [with replicable 3-minute tests using a Niton XL3t XRF instrument specifically designed to test for and detect metal toxicants in consumer goods, …

Can you sell LEGO by weight?

Sell Your LEGO®

If you have boxes or even closets full of LEGO® bricks you don’t use anymore, we’re here to help with a fast, easy and FREE way to sell used LEGOs®! As we buy LEGO® by weight, you can sell used LEGOs by brick, not just sets!

What if I lost a LEGO piece?

Don’t worry though, we can send you the parts you need! Please click “Missing Bricks” on the Bricks & Pieces section of our Customer Service site to order the part you need to finish your set.

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How do you store colored Legos?

Use a Drawer System

A store-bought drawer system with clear plastic bins is a fantastic way to keep Legos organized, visible, and easily accessible. Use a different drawer for every color, component, or set, and attach labels to each bin to make sorting even easier (especially if the bins aren’t clear).

Are LEGO missing Bricks free?

For the vast majority of bricks, the replacement will be completely free, and LEGO won’t even ask for proof of purchase. Typically, replacement pieces take 7-10 business days (depending on location) to show up at your door—LEGO also covers the shipping cost.

Why does Lego not make military sets?

“The basic aim is to avoid realistic weapons and military equipment that children may recognize from hot spots around the world and to refrain from showing violent or frightening situations when communicating about LEGO products.

Why does Lego cost so much?

Research costs money, and LEGO is constantly developing new products. LEGO releases over 850 sets per year on average. According to the company’s Annual Report 2020, new products are 55% of the portfolio each year.

Can you burn LEGO?

LEGOs aren’t likely to melt under normal conditions, but they can melt in extreme heat. Most modern LEGO bricks are made from ABS plastic, which has a melting point of 221⁰F (105⁰C).

Is LEGO Food Safe?

LEGO® food elements such as hotdogs, croissants and apples will be made from safe-to-eat plastic-type material sourced from recycled sweets in the future and will appear in LEGO boxes already in 2018. Production has started on a range of edible LEGO® elements made from a safe-to-eat plastic-type material.

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