Technology

How do I raise a request in Jira?

To raise an issue in Jira Service Management, agents can use the ‘Create’ button in the top navigation bar or the ‘Raise a request’ option on the left-hand sidebar.

How do I create a request in Jira?

To create a request type:
  1. From your service project, go to Project settings > Request types.
  2. Select Create request type.
  3. Enter the Request name, Icon, and Issue type.
  4. Choose a Portal group, or leave the checkbox unselected to hide this request type from your portal.
  5. Select Create.
To create a request type:
  1. From your service project, go to Project settings > Request types.
  2. Select Create request type.
  3. Enter the Request name, Icon, and Issue type.
  4. Choose a Portal group, or leave the checkbox unselected to hide this request type from your portal.
  5. Select Create.

How do I raise a ticket in Jira?

To create a JIRA ticket:
  1. In JIRA, click on Create Issue.
  2. Select the project Support Nuxeo Connect.
  3. Fill in the description as precisely as possible. Depending on the type of your issue, provide the appropriate items in the following list: steps to reproduce the issue. logs. screenshots. …
  4. Click on the Create button.
To create a JIRA ticket:
  1. In JIRA, click on Create Issue.
  2. Select the project Support Nuxeo Connect.
  3. Fill in the description as precisely as possible. Depending on the type of your issue, provide the appropriate items in the following list: steps to reproduce the issue. logs. screenshots. …
  4. Click on the Create button.

How do I raise a request to Atlassian?

Raise a customer request
  1. From your service project sidebar, select Raise a request ( ).
  2. Select the request type that matches your customer's need.
  3. In the Raise this request on behalf of field, enter a new customer's email address, or search for an existing customer:
  4. Fill in the request details. …
  5. Select Create.
Raise a customer request
  1. From your service project sidebar, select Raise a request ( ).
  2. Select the request type that matches your customer's need.
  3. In the Raise this request on behalf of field, enter a new customer's email address, or search for an existing customer:
  4. Fill in the request details. …
  5. Select Create.

How do I request a participant in Jira?

From the sidebar, select Project settings > Users and roles, then select Add users to a role. Enter the participant's email address, choose their role type, then select Add.

How do I track a project in Jira?

You can monitor the progress of a team as they progress through a sprint to ensure that they’re on track using the Time tracking function. By tracking the team’s progress, you can then update the target end date set using the board estimation function as needed.

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How do I create a form in Confluence?

Easy Forms for Confluence
  1. Add an Easy Form Macro to the page. Creating a new form is via the familiar process of creating a macro, giving the form a name, optional title and selecting simple options.
  2. Drag and drop fields to quickly create your form! …
  3. Click “Save” and Voila!
Easy Forms for Confluence
  1. Add an Easy Form Macro to the page. Creating a new form is via the familiar process of creating a macro, giving the form a name, optional title and selecting simple options.
  2. Drag and drop fields to quickly create your form! …
  3. Click “Save” and Voila!

How do I learn Jira tools?

Getting started with Jira tutorial: 6 basic steps
  1. Step 1 – Create a project. In the top-left corner, click the Jira home icon ( , , , ) …
  2. Step 2 – Pick a template. …
  3. Step 3 – Set up your columns. …
  4. Step 4 – Create an issue. …
  5. Step 5 – Invite your team. …
  6. Step 6 – Move work forward.
Getting started with Jira tutorial: 6 basic steps
  1. Step 1 – Create a project. In the top-left corner, click the Jira home icon ( , , , ) …
  2. Step 2 – Pick a template. …
  3. Step 3 – Set up your columns. …
  4. Step 4 – Create an issue. …
  5. Step 5 – Invite your team. …
  6. Step 6 – Move work forward.

How do I delete an issue in Jira?

To delete an issue from the list, you can:
  1. Select the issue key you’d like to delete, to open the issue detail view.
  2. Select … > Delete.
To delete an issue from the list, you can:
  1. Select the issue key you’d like to delete, to open the issue detail view.
  2. Select … > Delete.

Can I download Jira on Mac?

The Jira Cloud app is now available on the Mac App Store with macOS Catalina.

How do I raise a ticket in bitbucket?

Raising a Support Request in Bitbucket
  1. Log in as a System Administrator.
  2. Go to > Troubleshooting and support tools > Get help.
  3. Select Contact Technical Support or Report a Bug.
  4. Create your support request. You’ll need to include: Contact email – This defaults to the email address of the logged-in user. …
  5. Select Send.
Raising a Support Request in Bitbucket
  1. Log in as a System Administrator.
  2. Go to > Troubleshooting and support tools > Get help.
  3. Select Contact Technical Support or Report a Bug.
  4. Create your support request. You’ll need to include: Contact email – This defaults to the email address of the logged-in user. …
  5. Select Send.

How do I create an organization in Jira Service Desk?

Organizations are groups of customers who can request help from your service project.

To add an organization:
  1. From your service project, go to Customers.
  2. Select Add organizations.
  3. Add a new or existing organization by entering its name and selecting it in the dropdown.
  4. Press Add.
Organizations are groups of customers who can request help from your service project.

To add an organization:
  1. From your service project, go to Customers.
  2. Select Add organizations.
  3. Add a new or existing organization by entering its name and selecting it in the dropdown.
  4. Press Add.

How do I add a client in Jira?

Go to the Customers . Select the organization in the list. Click Add customers. The customers you add can raise requests in all projects that use the organization.

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How do I create a sprint in Jira?

To start a sprint

Go to the Backlog of your Scrum project. Find the sprint that you want to start and click Start Sprint. Update the Sprint name and add a Sprint goal if you want to, and select the Start date and End date for the sprint.

What is Jira testing?

Jira Software is part of a family of products designed to help teams of all types manage work. Originally, Jira was designed as a bug and issue tracker. But today, Jira has evolved into a powerful work management tool for all kinds of use cases, from requirements and test case management to agile software development.

What is a Confluence blueprint?

Confluence blueprints allows users to create new pages based on predefined content. Using the Create dialog, you can view the blueprints available in an installation. As plugin developers, you can hook into the Create dialog to add your own blueprints.

How do I insert a Google sheet into Confluence?

To add a Google Doc to the Widget Connector Macro:
  1. Navigate to Google Drive.
  2. Edit the Doc.
  3. Under File choose: Publish to the web.
  4. Publish the document.
  5. Click the Share button.
  6. Copy the URL.
  7. Paste the URL into the Widget Connector Macro.
  8. The document will be displayed in Confluence.
To add a Google Doc to the Widget Connector Macro:
  1. Navigate to Google Drive.
  2. Edit the Doc.
  3. Under File choose: Publish to the web.
  4. Publish the document.
  5. Click the Share button.
  6. Copy the URL.
  7. Paste the URL into the Widget Connector Macro.
  8. The document will be displayed in Confluence.

What is Jira Workflow?

A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle, and typically represents a process within your organization. Workflows can be associated with particular projects and, optionally, specific issue types by using a workflow scheme.

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How do I recover a deleted epic in Jira?

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.

How do I start a Jira server in Windows?

Windows
  1. To start Jira run <installation-directory>binstart-jira.bat.
  2. To stop Jira run <installation-directory>binstop-jira.bat.
Windows
  1. To start Jira run <installation-directory>binstart-jira.bat.
  2. To stop Jira run <installation-directory>binstop-jira.bat.

How do I start Jira in Windows 10?

Install a Jira application
  1. Download Jira. Download the installer for your operating system:
  2. Run the installer.
  3. Choose set up method. Choose I’ll set it up myself.
  4. Connect to your database. …
  5. Set application properties. …
  6. Enter your license. …
  7. Create your administrator account. …
  8. Set up email notifications.
Install a Jira application
  1. Download Jira. Download the installer for your operating system:
  2. Run the installer.
  3. Choose set up method. Choose I’ll set it up myself.
  4. Connect to your database. …
  5. Set application properties. …
  6. Enter your license. …
  7. Create your administrator account. …
  8. Set up email notifications.

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