Business and Economics

How much notice do you have to give Virgin Media?

If you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice. When you cancel your services, you’ll have access to your Virgin Media Mail account for 90 days, before we close it. This should be enough time to save any contacts, emails and files.

How much notice do you have to give to cancel Virgin broadband?

The standard notice period for cancelling Virgin Media broadband is 30 days' notice.

Can I cancel Virgin Media without calling?

Re: is it possible to cancel my virgin media contract online? You could try the text messaging service. Just send a text with a description of cancellation to 07533 051809.

How can I get out of my Virgin Media contract without paying?

' If you are a Virgin customer and you are out of contract, you're free to leave at any point and just need to give 30 days' notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

Do I have to pay to cancel my Virgin Media contract?

If you finish your contract: Too soon – you haven't finished your minimum term: you'll pay an early disconnection fee to cancel your broadband, TV and phone. In full – your rolling contract will end after 30 days' notice or your fixed term contact will, if you've completed your minimum term.

What is this number 0345 454 1111?

03454541111 is a non-geographic landline (UK). This number has been searched 318 times. Calls started on 30 March 2015. There has been a total of 6 comments left about the phone number.

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How can I get out of My Virgin Media contract without paying?

‘ If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.

Can I leave Virgin Media and rejoin?

Re: Cancel and my partner join as new customer

Thank you for reaching out to us in our community, to take the account in another name as a brand new customer you would first need to give a 30 days notice then not be a customer for a further 30 days then would be able to take a new customer deal.

What happens at the end of My Virgin Media contract?

If you finish your contract: Too soon – you haven’t finished your minimum term: you’ll pay an early disconnection fee to cancel your broadband, TV and phone. In full – your rolling contract will end after 30 days’ notice or your fixed term contact will, if you’ve completed your minimum term.

What happens if you dont pay Virgin Media?

If your payment is late, you may no longer be able to make calls and send SMS, or use your data. However, you’ll still be able to receive calls and texts, and make calls to emergency services.

What is the penalty for leaving Virgin Media?

We’d charge a 4 month Early Disconnection Fee as this is the remaining period after the standard 30 day notice period we ask for when downgrading or removing services. During the 30 day notice period we charge the normal monthly cost for the services.

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Why am I paying so much for Virgin Media?

If you’ve been in your current contract with Virgin Media for more than 18 months, you’ll likely be paying much more expensive ‘out of contract’ fees. This is when your fixed-term contract has ended and your provider is able to increase your monthly prices. In some cases your monthly tariff can go up by as much as 45%.

How do I find out when my contract ends with Virgin?

Log in to your Virgin Media account. Select ‘My Account’. Select ‘Check your contract details’. You’ll find your end date here.

What happens if I dont pay my virgin bill?

Help with a missed Virgin Mobile payment

If your payment is late, you may no longer be able to make calls and send SMS, or use your data. However, you’ll still be able to receive calls and texts, and make calls to emergency services.

Can Virgin cut you off?

Late payments and charges for Virgin Mobile

Mobile bills are due 14 days after the bill has been issued. The issue date and due date can all be found on your bill. If you pay your mobile bill late, or if your Direct Debit fails, your service will be suspended and you may incur some charges.

How long before Virgin TV cut you off?

They vary from giving a few extra days to pay your bill, to offering you a reduced service for up to six months so that you can stay with us while paying back what you owe in an affordable way.

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Why has my virgin account been suspended?

Virgin Mobile bans accounts for the following reasons: Nonpayment of account. Late fees. Phone Model no longer supported.

Can I cancel virgin if I move house?

If you’ve finished your minimum contract

Contact Virgin Media at least a month before your move, and tell the customer service representative the date you want it cancelled. As well as that, you’ll need to pick a package for your new home from another provider.

Does Sky pay Virgin cancellation fee?

On the upside, Sky will pay up to £200 of cancellation fees if you want to leave Virgin Media before your contract is up.

Can I text Virgin Media?

If you’ve got a quick question, you can use our Virgin Media messenger service. Rather than Live Chat, it works like a text message conversation.

Is it free to call Virgin on 150?

The 150 number is free from charges, and is recommended for most questions about broadband, TV, and landline services. This line is open seven days a week, from 8am to 10pm. You may experience a wait time when calling Virgin Media, due to the volume of calls they receive.

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