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Why is my DIRECTV not working?

Chris Normand

If your DIRECTV is not working, first try checking the receiver power supply, verifying the TV input, checking all cable connections and looking for outages. If that doesn’t work, try rebooting, checking your subscription and resetting the receiver.

How do I reset my DIRECTV receiver?

Locate the reset button. On most DIRECTV receivers, there is a small red button located inside the access card door. With others, the button is on the side of the receiver. Press the red button, then wait for your receiver to reboot.

Why is my DIRECTV showing no signal?

Solution 1: Check that your TV is set on the right input

Power your TV and receiver off and back on. 2. Ensuring that the TV is on, slowly go through the available inputs, pausing briefly at each until a DIRECTV picture returns.

Why is my DIRECTV receiver not connecting?

Unplug your receiver and plug in another appliance that works (for example, a lamp). If the appliance works, then the problem is with your receiver. If your appliance doesn't turn on, try resetting the outlet. You can reset the circuit breaker or press the reset button if your outlet has one (see image).

How do I refresh my DIRECTV?

How to perform a refresh:
  1. Go to Account overview > My DIRECTV > Manage my plan.
  2. Choose Refresh service under Manage & learn about equipment.
  3. Select Refresh Receiver.
  4. Wait 5 minutes. Your DIRECTV service may be interrupted during the refresh process.
How to perform a refresh:
  1. Go to Account overview > My DIRECTV > Manage my plan.
  2. Choose Refresh service under Manage & learn about equipment.
  3. Select Refresh Receiver.
  4. Wait 5 minutes. Your DIRECTV service may be interrupted during the refresh process.

How do I turn on my Direct TV without a remote?

Use your mobile device as a remote control
  1. Open the DIRECTV App.
  2. Select the remote control icon next to Settings.
  3. Select a receiver from the drop-down list. If receivers are grayed out, they may inactive or not connected to the same Wi-Fi network as your mobile device.
  4. Follow the prompts to complete set up.
Use your mobile device as a remote control
  1. Open the DIRECTV App.
  2. Select the remote control icon next to Settings.
  3. Select a receiver from the drop-down list. If receivers are grayed out, they may inactive or not connected to the same Wi-Fi network as your mobile device.
  4. Follow the prompts to complete set up.

What does DIRECTV code 622 mean?

If you see Video Connection Lost or error codes 620, 621, 622, 623, 624, or 625 on your TV screen, one of your DIRECTV receivers has lost connection. Follow the prompts on your TV screen to begin troubleshooting. These tips include: Checking the connecting cables on your Genie Mini receiver(s) for a tight fit.

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What does 775 mean on Direct TV?

You’ll see DIRECTV error code 775 when the signal between your receiver and satellite dish is interrupted. Check your receiver connections to resolve this issue.

How do you turn on Direct TV without remote?

Use your tablet or mobile device as a DIRECTV remote control
  1. Install the DIRECTV app on your tablet (Android tablet, iPad, or Kindle Fire) or mobile device (Android or Apple).
  2. Open the DIRECTV app on your table or mobile device.
  3. Tap the remote icon in the upper right corner.
  4. Tap Remote.
Use your tablet or mobile device as a DIRECTV remote control
  1. Install the DIRECTV app on your tablet (Android tablet, iPad, or Kindle Fire) or mobile device (Android or Apple).
  2. Open the DIRECTV app on your table or mobile device.
  3. Tap the remote icon in the upper right corner.
  4. Tap Remote.

How come my directv remote won’t work?

Receiver and remote control reset

If the buttons on your remote are not responding, try resetting the receiver and remote control. On most DIRECTV receivers, there is a red button on the side of the receiver or inside the access card door. Press and hold the red button until the receiver restarts.

Why did my directv remote quit working?

Check batteries

A fast blinking green light – the batteries are okay but may need to be replaced soon. A slow, blinking green light or no light – your remote needs new batteries. Remove the battery cover and insert two new AA batteries.

How much does it cost to replace a directv remote?

DIRECTV charges $15–$25 for a new remote, depending on whether you have the universal remote (the white one) or the Genie remote. If you have DIRECTV’s protection plan, the company will replace your remote free.

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What does 775 mean on DIRECTV?

You’ll see DIRECTV error code 775 when the signal between your receiver and satellite dish is interrupted. Check your receiver connections to resolve this issue.

How do I delete a location on DIRECTV?

–Reset your Genie receiver. this is your main box. You can reset this by pressing the red reset button either on the front (its behind a little access door) or on the side depending on the model you have. -If neither of these worked you will have to call in (1 800 531 5000).

How do I fix error code 776 on DIRECTV?

What should you do?
  1. First turn off all your TVs and DIRECTV receivers.
  2. Then, find the SWM power inserter. (Click through for a picture of a power inserter.) Unplug it for at least 30 seconds.
  3. Finally, reset all your receivers by pushing the red reset button on each.
What should you do?
  1. First turn off all your TVs and DIRECTV receivers.
  2. Then, find the SWM power inserter. (Click through for a picture of a power inserter.) Unplug it for at least 30 seconds.
  3. Finally, reset all your receivers by pushing the red reset button on each.

How do I fix error code 722 on DIRECTV?

Reset your receiver
  1. Unplug your receiver’s power cord from the electrical outlet.
  2. Wait 15 seconds.
  3. Plug it back in.
  4. Press the Power button on the front panel of your receiver.
  5. Wait for your receiver to reboot.
  6. Refresh your receiver again.
Reset your receiver
  1. Unplug your receiver’s power cord from the electrical outlet.
  2. Wait 15 seconds.
  3. Plug it back in.
  4. Press the Power button on the front panel of your receiver.
  5. Wait for your receiver to reboot.
  6. Refresh your receiver again.

Can you control DIRECTV with iPhone?

Direct Remote is a Wi-Fi remote control for your DIRECTV receiver that allows you to control your receiver using your iPhone, iPod touch or iPad from anywhere on your Wi-Fi network.

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How do I connect my genie remote to my TV?

Point the remote at your Genie HD DVR, Genie Mini, or Wireless Genie Mini. Press and hold the MUTE and ENTER buttons. Stop when the green light at the top of the remote blinks twice. When the TV screen displays Applying IR/RF setup, you are in RF mode and ready to program the remote.

How do I reboot my DIRECTV?

Unplug your receiver

Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.

How do I program my old directv remote to my TV?

Program remote for an HD DVR or HD receiver
  1. Press MENU on your remote.
  2. Select Settings > Remote Control > Program Remote.
  3. Choose the device (TV, audio, DVD) you wish to program. …
  4. Follow the on-screen prompts to complete programming.
Program remote for an HD DVR or HD receiver
  1. Press MENU on your remote.
  2. Select Settings > Remote Control > Program Remote.
  3. Choose the device (TV, audio, DVD) you wish to program. …
  4. Follow the on-screen prompts to complete programming.

How do you change the channel on DIRECTV without a remote?

Use your mobile device as a remote control
  1. Open the DIRECTV App.
  2. Select the remote control icon next to Settings.
  3. Select a receiver from the drop-down list. If receivers are grayed out, they may inactive or not connected to the same Wi-Fi network as your mobile device.
  4. Follow the prompts to complete set up.
Use your mobile device as a remote control
  1. Open the DIRECTV App.
  2. Select the remote control icon next to Settings.
  3. Select a receiver from the drop-down list. If receivers are grayed out, they may inactive or not connected to the same Wi-Fi network as your mobile device.
  4. Follow the prompts to complete set up.

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